WhatsApp Support Chat Automation -- 2

Project Description

I want to launch a friendly, interactive chat on WhatsApp that users can turn to whenever they feel down. The core idea is simple:

• Platform: WhatsApp (no need to cover Telegram or Messenger right now, but please build in a way that could be extended later).
• Primary feature: Balasan otomatis that feels natural and supportive—brief check-ins, motivational snippets, and gentle follow-up questions that keep the conversation going.
• Tone: warm, empathetic, never judgmental. Indonesian language copy is preferred, but keep the reply templates easy to revise so I can adjust phrasing as needed.

What I need from you
1. Technical setup of the WhatsApp Business API (or an alternative tool you recommend) and connection to a basic rule- or intent-based autoresponder.
2. A first batch of 30+ reply templates categorized by mood level, so responses feel tailored rather than repetitive.
3. Simple guide showing me how to edit messages and add new triggers in the future.

Nice-to-have
If you can layer in scheduled “good-morning” or “daily reminder” notes, let me know—this could be a follow-up phase.

I’ll provide the WhatsApp Business number and any required approvals. You handle configuration, light testing, and hand-off documentation. Show More

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