Hotel PMS & ERP System

Issuer Information
Portfolio Size: 2–5 Hotels (Mixed Portfolio)
Operating Geography: Global
RFP Issue Date: 7 February 2026
Proposal Submission Deadline: To Be Confirmed

1. Introduction
Growbiz Tech Private Limited invites qualified vendors to submit proposals for an enterprise-grade Hotel Property Management System (PMS) and fully integrated Enterprise Resource Planning (ERP) platform.
The solution is expected to meet the functional depth, scalability, reliability, and ecosystem maturity associated with industry-leading hospitality systems used for enterprise benchmarking.

2. Project Objectives
Support centralized management for 2–5 hotels globally
Enable mixed portfolio operations (hotels and serviced accommodation)
Deliver enterprise-grade PMS and ERP capabilities
Ensure strong financial controls, compliance, and scalability
Provide open integrations and modern cloud architecture

3. Scope of Work
Software licensing or SaaS subscription
Cloud hosting and infrastructure
Implementation, configuration, and data migration
Third-party integrations
Training, documentation, and ongoing support

4. PMS Functional Requirements
Reservations, front desk, and housekeeping management
Multi-property and centralized inventory control
Distribution and channel connectivity
Guest profiles, CRM, and communications
Revenue management and pricing rules

5. ERP Functional Requirements
General Ledger, Accounts Payable, Accounts Receivable
Multi-entity, multi-currency, and multi-tax support
Automated PMS-to-finance posting
Procurement, inventory, and vendor management
Asset and maintenance management

6. Reporting & Analytics
Operational dashboards
Financial and management reporting
Custom report creation and export

7. Technology & Security
Cloud-native SaaS architecture
Open APIs and integration framework
Role-based access control
GDPR and PCI compliance
Disaster recovery and high availability

8. Benchmarking Requirement
Vendors must demonstrate how their solution aligns with the capabilities, scalability, and maturity expected of industry-leading enterprise hotel PMS and ERP systems.
All claims must be supported with evidence during demos or documentation.

9. Mandatory Vendor Demo
Multi-property reservation and rate management
Guest journey from check-in to check-out
Live PMS to ERP financial posting
Procurement and inventory workflow
Reporting and dashboard demonstration

10. Evaluation Criteria
Functional completeness
ERP and financial strength
Scalability and future readiness
Integration capability
Total cost of ownership
Vendor experience and roadmap

11. Disclaimer
References to industry-leading hotel PMS and ERP systems are included solely for benchmarking and evaluation purposes.
Such references do not imply endorsement, affiliation, or partnership with any specific software vendor. Show More