Restaurant Digital Engagement Ecosystem Build

My objective is to turn our restaurant’s scattered online touch-points into one friction-less ecosystem that actively drives customer engagement. Here’s what I need you to create and connect:

• Website hub – a fast, mobile-first site that becomes the single entry point for guests.
• AI discovery chatbot – conversational assistance that greets visitors, answers menu questions and steers them to order, reserve or discover promotions.
• WhatsApp ordering flow – built with the WhatsApp Business API so guests can browse the menu, customise items and pay without leaving the chat. Orders must sync with our existing POS.
• Reservations module – seamless table booking directly on the site and inside the chatbot, with real-time availability.
• Delivery integrations – plug-ins or API connections to the major delivery partners we already use, keeping menus and stock in sync.
• Analytics layer – Google Analytics 4, Meta Pixel and a simple dashboard that shows traffic, chat conversion, order volume and reservation uptake in one place.

Acceptance criteria
1. A guest can land on the site, chat with the bot, place a WhatsApp order or book a table in no more than three taps.
2. Orders and reservations appear instantly in the POS/back-office.
3. GA4 events fire for page views, chat starts, completed orders and confirmed bookings.
4. All components are branded to our look and feel and operate smoothly on mobile.

Feel free to suggest the tech stack—whether that’s WordPress with custom plugins, a headless build, Dialogflow/OpenAI for the chatbot, or another approach—as long as the above flows remain seamless and measurable. I’ll supply branding assets, menu data and API credentials; you bring the architecture, setup and hand-off documentation. Show More