AGDC & RJR Loyalty Integration

Project Description

I need a developer who can connect the AGDC (PM USA) scan-data feed with the R.J. Reynolds loyalty program and have both flow cleanly into my existing CRM and e-commerce platform. The aim is to streamline day-to-day operations by keeping customer information, transaction details, and loyalty points perfectly in sync—no manual exports, no batch uploads, just real-time accuracy.

Here is the workflow I’m picturing: when a customer purchase is scanned, the data should automatically populate our CRM record, update loyalty balances in the RJR program, and reflect the same information on the storefront side of the e-commerce system. Any change in one system must instantly show up in the others. I’m open to the underlying mechanics—REST or GraphQL APIs, middleware like Zapier or Make, custom webhooks, or a light microservice—so long as performance is reliable and data integrity is guaranteed.

Deliverables I will review for acceptance:
• Bi-directional, real-time data sync among AGDC, RJR loyalty, CRM, and e-commerce platform
• Field mapping documentation (customer profiles, transactions, points)
• Environment-agnostic deployment guide and test scripts
• A brief hand-off call or video walkthrough

If you have tackled similar integrations, especially in regulated consumer goods or loyalty ecosystems, that experience will be a huge plus. Show More

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