Build a Trader Dashboard for a Funded Trading Platform + Zendesk + AI Support Assistant

We are building a funded trading / simulated trading evaluation platform and need an experienced product-minded developer or small team to design and build a professional trader dashboard.

We want a clean, modern, high-trust dashboard comparable in functional depth to leading funded-trader platforms, but built for our own brand, systems, and workflow.

This is not just a UI mockup project. We need someone who can build the actual dashboard experience and connect it into the wider product flow.

Project Goal:
Create a trader dashboard where users can log in and manage their full journey in one place, including: challenge/account status, rules and progress, drawdown / profit tracking, payout visibility, support / tickets, and AI-assisted help inside the dashboard.

What We Need Built:

1. Trader Dashboard - Core trader-facing dashboard with modules: account overview, challenge phase / account stage, current balance / simulated balance, max drawdown / daily drawdown, profit target progress, payout eligibility status, rule summary, recent activity / alerts / notices, account history / challenge history, login/profile/account settings.

2. Analytics / Performance Views - equity curve / balance over time, drawdown tracking, win rate / trade stats, average win / average loss, performance by time period, challenge objective progress, pass / fail / funded-stage indicators.

3. Support System Inside the Dashboard - embedded support/help center experience, ticket creation inside dashboard, ticket history and ticket status inside dashboard, FAQ / knowledge base access, support categories (payout question, failed challenge review, rule clarification, account/login issue, refund / billing issue, technical/platform issue).

4. Zendesk Integration - user account linked to Zendesk identity/profile, tickets created from inside dashboard, metadata passed with tickets where appropriate, support status viewable by the user, proper routing / categorization support, ability to avoid duplicate handling across channels.

5. AI Support Assistant / Smart Chatbot - answer common questions using approved FAQ / support logic, guide users to the right support path, help users raise a ticket when needed, collect key issue details before handoff, triage based on issue type/urgency/account status, escalate to human support when appropriate.

6. Connected User Flow - checkout completed > account provisioned > user logs in > user sees account/challenge status > user tracks progress > user raises support issue if needed > user sees payout/support/review status in one place.

We are NOT looking for: a simple UI-only mockup, a generic admin template, a superficial chatbot widget with no workflow logic, someone who only does design but cannot build, or someone who cannot integrate with real support/data flows.

Preferred Experience: fintech / trading / dashboards, SaaS dashboards, support/helpdesk integration, AI chatbot or support automation systems, Zendesk API / help center integration, authenticated product UX, analytics-heavy web interfaces.

Proposal Requirements - Please include:
1. Examples of similar dashboards or support-integrated products you have built
2. Your recommended tech stack
3. How you would structure the dashboard architecture
4. How you would integrate Zendesk into the dashboard properly
5. How you would approach the AI chatbot / support assistant
6. What you would build in the first 14 days
7. Whether you can handle both product UX and implementation
8. Your preferred pricing structure: fixed-price or milestone-based

Platform Compatibility Requirement:
The dashboard must be fully compatible with MatchTrader. This is a hard requirement. Please confirm your experience with MatchTrader API / integration in your proposal. Show More