Business Central 365 Setup & Support

I need Microsoft Dynamics 365 Business Central supplied, installed, and configured across three core areas of our operation: Financial Management, Inventory Management, and Sales & Service Management. While I expect the standard functionality to work out of the box, I’m not yet certain whether additional extensions or AL-based tweaks will be required, so I’d like your guidance during a short discovery session before we lock anything in.

After go-live, I want my team to feel confident using the system, so structured staff training is essential. I also want the peace of mind that someone is on hand for day-to-day technical questions and issue resolution, making ongoing support part of this engagement.

Deliverables
• Installation and configuration of Business Central 365 with the three modules fully operational
• Consultation session to define any customisations, with a clear action plan if changes are needed
• Interactive training for end-users and key super-users (remote or on-site, as mutually agreed)
• Post-implementation technical support package covering incident handling and minor adjustments

Acceptance criteria
1. All selected modules run error-free and match base functional specifications.
2. Any agreed customisations are documented and deployed to a test environment before production.
3. Training participants can complete core transactions unaided and receive reference material.
4. A support channel and response SLA are confirmed and active for the first agreed period. Show More