Customized Restaurant Mobile App Development

Restaurant Mobile Application Project Specification

## 1. Customer Mobile Application

The customer application will provide a complete digital experience for browsing the menu, placing orders, earning loyalty rewards, and receiving personalized promotions.

### Digital Menu

* Complete display of all products and categories
* High-quality product images
* Product descriptions and ingredients
* Real-time price updates
* Featured and recommended products

### Loyalty Program

* Earn loyalty points for every purchase
* QR code scanning to collect points
* Redeem points for rewards or discounts
* Loyalty points and rewards history

### Push Notifications

* Promotional notifications
* Special offer reminders
* Location-based notifications when customers are near the restaurant
* Personalized marketing campaigns

### Online Ordering

#### Home Delivery

* Save and manage multiple delivery addresses
* Place delivery orders
* Real-time order status tracking
* Live GPS tracking of the delivery driver

#### Restaurant Pickup

* Pre-order meals
* Notification when the order is ready for collection

### Payment Methods

* Credit and debit cards
* Apple Pay
* Google Pay
* Cash payment
* Support for local payment methods (if required)

### Offers & Promotions

* Limited-time promotions
* Discount coupons
* Promotional meal deals and combo offers
* Exclusive offers for registered users

### Multi-language Support

* Italian
* English
* Spanish
* French
* Chinese

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# 2. Restaurant Management Application

The management application will be used by restaurant staff to handle daily operations.

## Order Management

* Receive orders in real time
* Accept or reject incoming orders
* Update order status:

* Order Received
* Preparing
* Ready for Pickup
* Out for Delivery
* Delivered

## Menu Management

* Create new products
* Edit product descriptions, ingredients, and images
* Update prices
* Enable or disable products
* Manage product categories
* Manage product availability

## Loyalty Program Management

* Scan customer QR codes
* Award loyalty points
* Validate rewards and redemptions

## Promotions Management

* Create and edit promotions
* Schedule promotional campaigns
* Manage discount coupons and promo codes
* Activate or deactivate offers

## Delivery Management

The restaurant operates its own in-house delivery service. Therefore, the system must include a complete courier management module without relying on third-party delivery platforms.

### Features

* Manage delivery driver accounts
* Manually assign orders to drivers
* Allow drivers to accept delivery assignments
* Real-time GPS tracking of delivery drivers
* Display driver location in both the customer app and the restaurant management app
* Update delivery status
* Estimated Time of Arrival (ETA)
* Delivery history and completed deliveries

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# General Requirements

### Mobile Applications

* Compatible with both iOS and Android

### Backend

* Centralized administrative backend
* Centralized database
* Real-time data synchronization

### Security

* Secure user authentication
* Data encryption
* Role-based access control

### Notifications

* Push notifications for customers and staff

### Architecture

* Scalable architecture to support future expansion
* High performance and reliability

### User Experience

* Modern, intuitive, and user-friendly interface
* Responsive design
* Fast and smooth user experience Show More